Last updated: [27 June 2025]
Thank you for visiting Hazoyo Maintenance at hazoyomaintenance.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Using our website, you acknowledge and agree to the practices described below.
1. Information We Collect
Personal Information You Volunteer:
- When you contact us (e.g., via contact form or email), request a quote, or sign up for updates, we may collect:
- Your name
- Email address
- Phone number
- Company name (if provided)
Automatically Collected Data:
We may also collect:
- Technical data (IP address, browser type/version, time zone, device type)
- Usage data (pages viewed, time spent, referral URLs)
- Cookies and similar tracking technologies (see section 6)
2. How We Use Your Information
We use your information to:
- Respond to your inquiries, requests, or support needs
- Send newsletters or updates (with your explicit consent)
- Improve Website performance, user experience, and content
- Comply with legal obligations
3. Legal Basis for Processing
- Contractual necessity: To fulfil your requests (e.g., quotes, services)
- Legitimate interests: Website management, analytics, and improvement
- Consent: For sending marketing communications (you can opt out anytime)
4. Sharing & Disclosure
We do not sell or rent your personal data. We may share information with:
- Service providers (e.g., web hosting, email platforms) under confidentiality obligations
- Legal authorities, when required by law or to protect legal rights
5. Data Retention
We retain personal data only as needed to:
- Deliver services you’ve requested
- Comply with legal or reporting obligations
- Once no longer necessary, we securely delete or anonymise your data.
6. Cookies & Tracking
Our website uses cookies and similar tracking tools to:
- Recognise your device on return visits
- Analyse website usage via analytics tools (Google Analytics, etc.)
- Offer functionality (e.g., session persistence)
You can manage cookie preferences via your browser settings. Disabling cookies may affect some Website features.
7. Third-Party Services
We may integrate or share information with:
- Google Analytics – for usage tracking
- Email Platforms (e.g., Mailchimp) – for communications
- Hosting & Security Providers – for Website operation and safety
- These services are governed by their privacy policies.
8. International Data Transfers
As a UAE-based company serving clients globally, data may be transferred to servers outside your country. We ensure proper safeguards are in place under relevant privacy laws.
9. Security
We implement reasonable technical and organisational measures to protect your data. However, no internet transmission is 100% secure—transmitting information is done at your own risk.
10. Changes to this Policy
We may update this Privacy Policy. The “Last updated” date at the top will reflect changes. We encourage you to review this page periodically.